State Farm® Insurance Agent Sarah Coughlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amber Wallace
November 14, 2024
5
out of
5
rating by Amber Wallace
"Very nice and helpful!!! Took plenty of time to help meet my needs."
We responded:
"Thank you so much, Amber! It's wonderful to hear that you felt supported and that your needs were met. Your feedback is greatly appreciated!"
James Livesay
October 21, 2024
5
out of
5
rating by James Livesay
"Excellent service the people are nice and very helpful me and my family have insurance with them for many many years and hope to for many years to come"
We responded:
"Thank you so much for your kind words, James! It's wonderful to hear that you and your family have had such a positive experience with us over the years. We're committed to providing excellent service and are delighted to know we've been able to meet your expectations. Looking forward to many more years together!"
Randy Ball
October 15, 2024
5
out of
5
rating by Randy Ball
"They have always given us the fastest and friendliest service. If I call, they answer and get their job done. Highly recommend,"
We responded:
"Thank you so much for your kind words, Randy! It's fantastic to hear that our service has met your expectations. We always strive to be quick and friendly, and it's great to know that you appreciate it."
Charles Hill
October 15, 2024
5
out of
5
rating by Charles Hill
"Great people working here very helpful always there to help when you need them"
We responded:
"Thank you so much, Charles! It's wonderful to hear that you find our team helpful and reliable. We're always here to assist whenever you need us!"
Liz Carol
October 6, 2024
5
out of
5
rating by Liz Carol
"Been a customer for many years. Sarah has the best staff of all, they are knowledgeable and helpful! Will look things up for me to give me the best option to lower my rate whenever possible. Always return my calls and address any concerns I may have. The best agent and staff in the 50 plus years that we have been with State Farm!"
We responded:
"Thank you so much for your kind words and for being a loyal customer for so many years! It's wonderful to hear that you find the team knowledgeable and helpful. We're always here to look up options to help lower your rate and address any concerns you may have. Your feedback means a lot to us, especially coming from someone with over 50 years of experience with State Farm!"
Amanda Gilbert
October 1, 2024
5
out of
5
rating by Amanda Gilbert
"Super helpful and courteous agents!! Great prices and they do everything they can to help save you more!"
We responded:
"Thank you so much for your kind words, Amanda! It's wonderful to hear that you found our agents helpful and courteous. We're delighted that you're pleased with our prices and the efforts we make to help you save more. Your satisfaction is our top priority!"
Pam Nelson
October 1, 2024
5
out of
5
rating by Pam Nelson
"Amy has always answered my questions in a professional and knowledgeable way..have never had a problem with State Farm over the years."
We responded:
"Thank you so much for your kind words, Pam! It's wonderful to hear that Amy has been able to assist you with professionalism and expertise. We're delighted to know you've had such a positive experience with State Farm over the years!"
Dan Dryan
September 30, 2024
5
out of
5
rating by Dan Dryan
"I have been with State Farm since I was 18,I am 85.4 different states all good agents or I would not be with State Farm this long. Sarah Coughlin is the best,helpful,suportive,careing,goes out of their way to take care matters,it all starts with the top,Sarah, .I have been with Sarah and Amy and staff for 20 years now,they could not be any more caring,and supportive. I hate when people say"they are like family", well they are like family and treat me like family always looking out for what is best for me. Dan Dryan"
We responded:
"Thank you so much for your kind words, Dan! It means a lot to hear that you’ve had such a positive experience with us over the years. We truly strive to provide the care and support you deserve, and it’s wonderful to know that you feel like family. Your loyalty and trust are greatly appreciated, and we look forward to continuing to serve you!"
Gail Johnson
September 18, 2024
5
out of
5
rating by Gail Johnson
"Sarah is knowledgeable and cares about her clients. The advice she gives is always for the client’s best interest. She is my trusted professional with every meeting a pleasant and encouraging experience."
We responded:
"Thank you so much for your kind words, Gail! It's wonderful to hear that you find the advice helpful and that each meeting is a pleasant and encouraging experience. Your trust means a lot, and I'm here to support you every step of the way!"
Sheri Clark Agency
September 17, 2024
5
out of
5
rating by Sheri Clark Agency
"I have been with Sarah Coughlin now for over 10 years with all of my insurance needs from car and home to business and life insurance. Sarah and her staff are always friendly and available to answer any question I have, and usually get back with me very quickly. I always tell people you get what you pay for - and while State Farm has worked very well for me with all of my insurance needs, Sarah and her staff are the reason I have stayed with State Farm. I highly recommend Sarah Coughlin - State Farm Insurance."
We responded:
"Thank you so much for your loyalty over the past 10 years! It's wonderful to hear that our team has been able to meet all of your insurance needs and provide you with the support you deserve. Your recommendation means a lot to us, and we look forward to continuing to serve you!"
Sam Maldo
September 16, 2024
5
out of
5
rating by Sam Maldo
"Been a member of Sarah’s office for years and would recommend to anyone looking for people who are there to help"
We responded:
"Thank you so much for your kind words and continued trust over the years! It's wonderful to hear that you would recommend our office to others. We're always here to help and appreciate your support!"
Brittney Marie Bolden
September 13, 2024
5
out of
5
rating by Brittney Marie Bolden
"I love state farm threw Sarah Coughins office they are amazing and so helpful. They also have the best price I have found on my car insurance"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you find our team helpful and our car insurance prices competitive. Your satisfaction means a lot to us!"
Diane Gibson
August 29, 2024
5
out of
5
rating by Diane Gibson
"Love the service! Amy takes care of everything for me! Makes everything so easy!"
We responded:
"Thank you so much for your kind words, Diane! It's fantastic to hear that Amy has made everything so easy for you. Your satisfaction is our top priority, and we're delighted to know you're happy with the service!"
Sedeana Baldwin
August 29, 2024
5
out of
5
rating by Sedeana Baldwin
"Sarah Coughlin agency is amazing! Always very helpful and understand my insurance needs!!!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you find the service helpful and that your insurance needs are well understood. Your satisfaction is our top priority!"
Michael Tamez
August 28, 2024
5
out of
5
rating by Michael Tamez
"I have had State Farm Insurance for quite a while, and have built a great relationship with the staff! It really means alot to be able to talk to an individual that helps with the issues at hand! You really do get what you pay for!"
We responded:
"Thank you so much for sharing your experience, Michael! It's wonderful to hear that you've built a great relationship with our staff. We truly value the opportunity to assist you with your insurance needs and are delighted that you feel well taken care of. Your satisfaction is our top priority!"
Misty Graham
August 22, 2024
5
out of
5
rating by Misty Graham
"Sarah Coughlin State Farm is a 5+ star team! They always keep me on track, and Amy goes above and beyond to help me when I need it! Friendly, courteous, respectful and caring...where else are you going to find that??!! Give them a call today!!"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Amy and the team have been able to assist you so effectively. Your kind words about our friendly, courteous, and caring service mean a lot to us. We appreciate your recommendation and look forward to continuing to support you!"
Timmy Southerland
August 9, 2024
5
out of
5
rating by Timmy Southerland
"These guys are awesome. I don't have time to call most of the time so I can communicate with them through text when I have a minute even after business hours and when they come in the next, they are right on it. Amy at the front desk is one of the nicest people I know. Any time I need something changed or fixed, she's on it. They are friendly, helpful and work to get you structured for the best deal possible."
We responded:
"Thank you so much for your kind words, Timmy! It's fantastic to hear that our text communication works well for you, even after business hours. Amy will be delighted to know she made such a positive impact on your experience. We're always here to help and ensure you get the best deal possible. Your feedback means a lot to us!"
mcklusky69
August 2, 2024
5
out of
5
rating by mcklusky69
"Amy is an absolute pleasure to deal with. Knows you by name and answers your questions and if she doesn’t have the answer she will find it and actually, get back to you"
We responded:
"Thank you for sharing your experience! Amy's dedication to personalized service and her commitment to finding answers truly make a difference. We're so glad to hear she made your experience a positive one!"
Michael Lee
July 6, 2024
5
out of
5
rating by Michael Lee
"Sarah is always a great help"
We responded:
"Thank you for your kind words, Michael! We're glad to hear that Sarah has been a great help to you. If you ever need anything else, don't hesitate to reach out."
Rosemary Stubblefield
March 5, 2024
5
out of
5
rating by Rosemary Stubblefield
"Amy Tripp is always helpful and kind ,and I give her a star rating of a high 5..(she Works at Sarah J.Coughlin)Office in Morristown Tn. WE LOVE Amy ,Thanks Amy !!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Lori ROBINSON
December 14, 2023
5
out of
5
rating by Lori ROBINSON
"These Ladies always go above and beyond no matter what the issue.."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Phillip Carter
October 20, 2023
5
out of
5
rating by Phillip Carter
"I've had the miss fortune to have to call on State Farm because of break downs with my vehicle and Amy and Sarah have always responded to my needs quickly. They are always polite, happy spirited and professional with a personal touch! Thank you all sooo much?"
We responded:
"Phillip, Thank you for the wonderful feedback We are all so glad to be able to assist you with your Insurance needs."
geoffrey last
October 13, 2023
5
out of
5
rating by geoffrey last
"Always very helpful with any issues. And communication is great!"
We responded:
"Geoffrey, we're delighted to hear that you find our service consistently helpful and appreciate our strong communication. Thank you for your 5-star review!"
Elizabeth Mowl
June 11, 2023
5
out of
5
rating by Elizabeth Mowl
"Most understanding ever"
We responded:
"Thank you for the great review Elizabeth! We really appreciate this kind of positive feedback! "
Mike Richards
May 8, 2023
5
out of
5
rating by Mike Richards
"Very professional and caring office… been with you for 10 years here’s to another 10… thank you Sarah and Amy"
We responded:
"Thank you Mike! We appreciate the kind words and love working with you!"